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IFMA is the world’s largest and most widely recognized international association for professional  facility managers, supporting more than 19,000 members in 60 countries. The association’s members, represented in 125 chapters and 16 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than US$100 billion in products and services. 
 
IFMA’s Purpose
 
Formed in 1980, IFMA is a member-centric association that exists to guide and develop facility management professionals by providing exceptional services, products, resources  and opportunities.  In support of its members, IFMA promotes the facility management profession through education, credentialing, government relations, leadership opportunities, publishing, recognizing excellence, research and standards development and produces World Workplace, the world’s largest facility management conference and exposition.
 
IFMA’s Vision:
            Serve as the resource and representative for facility management
 
IFMA’s Mission:
            Advance the facility management profession.
 
IFMA’s Goal:

  1. Support a community that fosters vitality, momentum and impact for the facility management professional
  2. Anticipate and prioritize the resources required to enhance effective delivery of products and services.
  3. Inspire passion for the facility management profession that compels facility practitioners to want to join the IFMA network,engages volunteer leaders and attracts/retains top-talent to full-time staff.
  4. Sustain IFMA’s financial integrity to achieve and fulfill our mission.
 
Definition of Facility Management 
 
Facility management is an interdisciplinary field primarily devoted to the maintenance and care of commercial or institutional buildings, such as hotels, resorts, schools, office complexes, sports arenas or convention centers. Duties may include the care of air conditioning, electric power, plumbing and lighting systems; cleaning; decoration; groundskeeping and security. Some or all of these duties can be assisted by computer programs. These duties can be thought of as non-core or support services, because they are not the primary business (taken in the broadest sense of the word) of the owner organization.
 
It is the role of the facility management function (whether it is a separate department or small team) to coordinate and oversee the safe, secure, and environmentally-sound operations and maintenance of these assets in a cost effective manner aimed at long-term preservation of the asset value,  and also other janitorial duties such as making sure the environment is properly cleaned and sanitised for its tenants. In those cases where the operation of the facility directly involves the occupants and/or customers of the owner organization, the satisfactory delivery of facility-related services to these people will be an important consideration too; hence, the term "end-user satisfaction" is often used both as a goal and a measure of performance.
 
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